General Shipping Policies:

· Orders are shipped within 24 hours. (subject to product availability)

· All US Domestic orders will be shipped UPS Ground & will take 5 – 7 Business days to arrive. All packages are subject to a standard flat rate of $10.00 USD.

· Exception: Packages being shipped to Alaska, Hawaii, Puerto Rico, International, APO’s & FPO’s to be shipped International Priority Mail and will take 7 – 14 Business days to arrive. All packages are subject to a standard flat rate of $20.00 USD.

· Orders place on Saturday, Sunday or Holidays will be shipped the next business day.

· Tracking information will be provided to customers with valid email addresses.

· Deliveries inside the Continental United States must be to street addresses (no PO Boxes).

· Not responsible for delays in delivery due to address inconsistencies, weather or any other uncontrollable acts.

· A fee of $10 may be charged for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customers error. Shipping labels are generated directly from the shipping information you provide. This includes PO Box orders sent UPS. Note: UPS does not deliver to PO Boxes.

· Due to our high volume, items are sold "first come first serve" which may create flash stock outages even though items may show "in stock" at time of order.

Order Status and Tracking

For orders shipped you can track your package. If you feel your order is taking longer than normal to arrive, please check your order status online or E-mail our Customer Service Department at info@tabletap.com

Delivery Failures

In most cases a delivery failure occurs when the courier company contracted to deliver your package leaves the package at its destination without a signature. The time the package may sit unattended makes it vulnerable to many outside forces. Such as theft, weather etc. To limit these happening you may want to leave a note for the driver. Such as: "Dear Courier, Please leave any parcels at front door (or leave with building Manager/office etc.) Signed, Your Name. This way the driver has a clear location to leave the package and you will know where to expect it. If your package is missing we will file a claim with the courier and reship your items after approval from courier. Tabletap.com is not responsible for time delays due to delivery failures. If items need to be reshipped they will be transported in the same method as the original order.